Privacy & Security

Tikitaka's Privacy Policy

Your personal information means everything to us. tikitaka guarantees that all your data is protected with the highest level of security and will never be shared with third parties without your authorization.

Last updated: January 2026
SSL Encrypted: Active
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What We Do
  • Data used for service purposes only
  • All data encrypted via SSL
  • Never sold to third parties
  • Request Data Deletion at Any Time
  • Cookie Transparency

How We Protect Your Information

The Core Pillars of tikitaka's Privacy Protection

SSL Encryption

All pages and transactions on tikitaka are protected with 256-bit SSL encryption. Every piece of data from your browser to our servers is completely secure.

Secure Data Storage

Your personal data is stored exclusively on secure, encrypted servers. Multiple layers of security are in place to prevent unauthorized access to our databases.

Identity Protection

Your name, address, and payment details are never sold to third parties. Only limited information is shared with partners where strictly necessary to deliver our services.

Cookie controls

You can update your cookie preferences at any time. Cookies other than essential ones are not activated without your consent.

Right to erasure

You may request deletion of your account data at any time. Unless legally required to retain it, tikitaka will fulfill the request within 30 days.

Opt Out of Marketing

You can unsubscribe from promotional emails or SMS at any time. Essential service-related communications will continue to be sent.

1Introduction

Tikitaka (https://tikitaka.im) is genuinely committed to protecting the privacy of its users. This privacy policy clearly sets out what information we collect, how it is used, and how your data is kept secure.

By using the tikitaka website or app, you are considered to have accepted this privacy policy. Our privacy policy is built in accordance with international data protection standards.

This privacy policy is part of tikitaka's terms and conditions. We recommend reading both together — each one helps make the other clearer.

We believe transparency is the foundation of trust. That's why this entire policy is written in plain, simple language — no complex legal jargon. If you have any questions, feel free to reach out to our support team directly.

2What Information We Collect

Tikitaka collects user information in several ways. The categories of data collected are outlined below:

Data type Example At the Time of Collection
Identity information Name, date of birth, national ID number Registration & KYC
Contact Information Email, mobile number, address Registration
Financial information Payment methods, transaction history Deposit/Withdrawal
Usage Data Login time, game history, betting records Platform usage
Device Information IP address, browser, operating system Every Visit
Cookie information Session data, preference settings Website Browsing

We only collect information that is necessary to provide our services. We do not ask for personal data beyond what is needed.

3How we use your data

The information we collect is used for the following purposes:

  • Account Management: Creating your profile, verifying login, and maintaining account security.
  • Payment Processing: Processing deposits and withdrawals and maintaining transaction records.
  • KYC Verification: Verifying age and identity to meet legal requirements.
  • Customer support: Using your information to address questions and resolve complaints promptly.
  • Fraud prevention: Detecting unusual activity to keep your account secure.
  • Responsible gaming: Identifying signs of excessive play to provide timely support.
  • Service improvement: Analyzing user experience to improve the platform.
  • Promotional Communications: (With consent only) Sending updates about offers and bonuses.

Your data is never sold to advertisers or shared with unauthorized third parties.

4Who We Share Your Information With

Tikitaka shares data with specific partners only where limited and necessary, and always under contractual confidentiality obligations.

  • Payment Provider: Only the information necessary to process transactions is shared with payment processors such as bKash, Nagad, Rocket, or your bank.
  • Game provider: Licensed game software companies use only the minimum data necessary to operate their games.
  • Law Enforcement: Information may be disclosed in response to a court order or as required by law.
  • KYC Service Provider: Trusted third-party services are used to verify identity.

Outside of the cases mentioned above, your data is never shared with any third party. No partner may use your information for their own marketing purposes.

5Cookie Policy

Tikitaka uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.

The types of cookies we use:

  • Essential cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your language and preferences.
  • Analytics cookies: To understand which pages are visited most (anonymized data).
  • Marketing cookies: For showing relevant ads — only activated with your consent.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that some features may not function properly if you do so.

6Data Protection Measures

Tikitaka follows industry-standard technology and practices to keep your data secure. Our security framework operates across the following layers:

  • Transmission Security: All communication between your browser and our servers is secured with TLS 1.3 encryption.
  • Storage Security: Data is stored encrypted in the database. Passwords are never saved in plain text.
  • Access Control: Only authorized personnel may access specific data, and all access is logged.
  • Regular audits: Third-party security experts regularly audit our systems.
  • Two-factor authentication: If a suspicious login is detected, additional verification will be required.

In the event of a data security incident, we will notify affected users within the legally required timeframe.

7Your Rights

Tikitaka is committed to giving you full control over your data. You have the following rights:

Right to Access Your Data

You may request to view the information we hold about you. A copy will be provided within 30 days of your request.

Right to Correct Your Data

If any of your information is incorrect, you can request a correction — through Account Settings or by contacting Support.

Right to erasure

If you close your account, you may request that your data be deleted. However, certain information may need to be retained for a specified period to meet legal and regulatory obligations.

Right to object to processing

You have the right to object to your data being used for marketing purposes. You can unsubscribe at any time.

Right to data portability

You can request your data in a structured, machine-readable format. You have the right to transfer it elsewhere.

To exercise any of the above rights support@tikitaka.imEmail us at.

8Child protection

Tikitaka is a platform strictly for adults. We do not knowingly collect any information from anyone under the age of 18.

If we become aware that a minor has registered on tikitaka, the account will be immediately closed and any collected data will be deleted.

If you believe a minor has opened an account using your identity, please notify our support team immediately.

9Data Retention Period

How long tikitaka retains your data depends on the type of data and applicable legal requirements:

  • Account Information: For the duration the account is active, and for 5 years after closure (in accordance with financial regulatory requirements).
  • Transaction Data: Up to 7 years (as required by law for financial record retention).
  • KYC Documents: Up to 5 years, as required by legal obligations.
  • Gaming History: For the duration of account activity and for 1 year after closure.
  • Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, data is securely deleted or anonymized.

10Privacy Policy Updates

Tikitaka may update this privacy policy from time to time. When changes are made:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • You will be notified at your registered email address if significant changes are made.
  • A notice will be posted on the website for material changes.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.

11Contact Us

For any privacy-related questions, complaints, or requests, please contact us:

  • Email: support@tikitaka.im
  • Live Chat: Available 24/7 on the website
  • For general inquiries: Visit the FAQ page

We typically respond to privacy-related requests within 7 business days. Complex cases may take up to 30 days, but we'll notify you in advance.

Your data is protected — get started with complete peace of mind

Your privacy is our top priority at tikitaka. Register on our secure platform and enjoy gaming with complete peace of mind.

SSL secured
Data never sold
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