Tikitaka FAQ — answers to all your questions

No. tikitaka allows only one account per person. If multiple accounts are detected, both may be permanently closed and balances forfeited. Our Terms & Conditions Learn more.

On the Login page Go and click the "Forgot Password?" link. Enter the email address or mobile number you registered with and a reset link or OTP will be sent to you. Set a new password and log back in.

The KYC process secures your account and helps prevent fraud. You'll generally need to submit a photo of your National ID or passport. It must be completed before your first withdrawal and is usually processed within 24 hours.

After logging in, you can update your phone number and email from Account Settings. To change the name provided at registration, you'll need to contact our support team and may be required to verify your identity.

tikitaka supports a range of popular Bangladeshi payment methods, including bKash, Nagad, Rocket, and DBBL Net Banking. For more details, visit our Payments page here.

The minimum deposit amount depends on your chosen payment method, but generally starts from ৳200. For the exact limit for a specific method, check the Payments page or contact our support team.

Withdrawals via mobile banking (bKash/Nagad) are typically processed within 1–24 hours. Bank transfers may take 1–3 business days. Your first withdrawal may be delayed if KYC verification is not yet complete.

Withdrawal limits vary by account tier and payment method. Higher limits apply for VIP members. For more details, visit our Payments page or contact our support team.

Deposits are usually credited to your account within a few minutes. If it takes longer than 30 minutes, contact our support team with your transaction ID and we'll resolve it promptly.

Select the bonus option during your first deposit after registering. The welcome bonus will be credited to your account automatically. To view bonus amounts and terms, check our Bonus page here.

Each bonus comes with specific wagering requirements, meaning you must wager the bonus amount a set number of times before withdrawing. Requirements typically range from 20x to 40x. Check the Bonus page for the terms applicable to each bonus.

Yes. tikitaka has a referral program. Share your referral code, and when a friend registers and makes their first deposit, you'll receive a bonus. Full details on referral bonuses are available on the Bonus page.

Weekly or monthly cashback offers return a portion of your losses up to a specified amount. The cashback rate varies based on your account tier and the active promotion. VIP members Get maximum cashback.

tikitaka offers Sports Betting (cricket, football, tennis, and more), Live Casino (roulette, blackjack, baccarat), slots, virtual sports, and much more. On the Games page View all.

Yes, tikitaka offers in-play or live betting. Place bets in real time on ongoing matches with live odds. Live betting is available for cricket, football, and most other popular sports. On the Sports page Go.

All games at tikitaka run on certified Random Number Generator (RNG) technology. Live Casino games are streamed directly from licensed studios. Every outcome is completely unbiased.

Minimum bet amounts vary by game and market. Sports Betting generally starts from ৳10, and slots can also be played at low stakes. Separate tables and limits are available for high rollers.

tikitaka uses 256-bit SSL encryption. Your personal and financial information is never shared with third parties. Our Privacy Policy Learn more.

Change your password immediately and log out of all active sessions. Then email support@tikitaka.im with full details. Our security team will investigate within 24 hours.

Go to Account Settings and enable 2FA under the "Security" section. You can set up verification using your mobile number or an authenticator app. This significantly improves the security of your account.

Email us at support@tikitaka.im or use the live chat on the site. Our Bangla-speaking support team is available 24/7 and typically responds within a few minutes.

First, reach out to our support team with the full details. They'll do their best to resolve it within 48 hours. If the issue remains unresolved, please refer to our Terms & Conditions Follow the dispute resolution process outlined above.

tikitaka is committed to responsible gaming. You can set deposit limits, session limits, or temporarily close your account at any time. Visit our Responsible Gaming page available.